Privacy Policy

Effective Date: Jan 01, 2025

OxbridgeX ("we," "us," or "our") values the privacy of its users, particularly children. This Privacy Policy outlines how we collect, use, and protect personal data in compliance with the UK GDPR and the Data Protection Act 2018.

1. Data We Collect

We collect the following data:

  • Account Information: Name, email address, and payment details.
  • Lesson Data: Audio recordings of tutoring sessions.
  • Usage Data: Information on how you use the platform, including log data and device information.

2. How We Use Your Data

We use your data for the following purposes:

  • To Provide Services: Including recording lessons and generating summaries, quizzes, and feedback.
  • To Improve the Platform: Analyzing usage patterns to enhance our services.
  • To Communicate with You: Including updates, payment reminders, or responses to inquiries.

3. Parental Consent and Children's Privacy

In compliance with the UK GDPR, we require verifiable parental consent for children under 13. Parents or guardians must create accounts and provide consent for their children to participate in tutoring sessions.

We are committed to the principles of the Age-Appropriate Design Code, ensuring that:

  • We offer clear, age-appropriate explanations of how children’s data is used.
  • Default settings prioritize privacy, and data collection is minimized.
  • Children’s data is protected to a high standard.

4. Sharing Data

We do not sell or rent your personal data. However, we may share data in the following circumstances:

  • With Tutors: To provide feedback and lesson summaries.
  • With Parents/Guardians: To provide updates on student performance.
  • With Service Providers: Who assist us in operating our platform (e.g., hosting, payment processing).

5. Data Security

We use encryption and other security measures to protect your data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access, modify, or delete your personal data.
  • Withdraw consent for data processing (for children, this can be done by the parent or guardian).
  • Request the deletion of recorded lesson data.

You can exercise these rights by contacting us at data@oxbridgex.com.

7. Data Retention

We retain lesson recordings and personal data for as long as necessary to provide the service. You may request deletion of your data by contacting us at data@oxbridgex.com.

8. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at data@oxbridgex.com.